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But i recommend you getting the serial number.If they not willing to give the serial number you can say please hold on let me put my supervisor on. The agent would ask what information do you need.You can say can i get the email,serial,dob,name etc. The agent would then ask for the psn, you give them that they would look it up. You then say this all i have is the psn, my supervisor told me to call and for you to look it up for us because our tool is down. Once you get a Agent you say "Hi my name is _ and im calling from psn chat support in Las vegas,Nevada.Our tools is down and im wondering if you can help me look up a account" they would ask you what is your online id and email. it will take more then one try unless your lucky on your first.įirst thing you do call psn (80) after that keep hitting 2 on your dial pad. This is the main method most people use to get USA accounts. This is where you give them a new email that you want them to change it too.
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If they don't check it they would ask can i get a email that is not used on playstation or can i get the new email you want to put on this account and it not used on any playstation account. Once you give them that you have to pray they don't check the serial number,Most of them do check but some of the agents are lazy and don't check it. The agent would say im sorry but the email is not matching to the account, do you have the original console you created your account? This is where you say Yes and give them a fake serial (ex: cg162174830-cech-2001a) the serial starts with 2 letters after that is 9 numbers. Give them the psn name you want to jack, then make up a fake name and email. After that they will ask for your psn,name,and email.
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1.ask for someone who speaks spanish(they are easier to SE) 2.Tell them your account got hacked, ps3 got restored make up a reason. Once you get a agent you can do one of the two ways. First thing you do call psn (80) after that keep hitting 2 on your dial pad.